| SPRING/SUMMER FALL/WINTER WEB EXCLUSIVE WIGS ACCESSORIES OUR MODELS ABOUT US PRESS WHOLESALE |
YOU THE CUSTOMER BY PURCHASING FROM DVAHS AGREE WITH DVAHS FACTS AND POLICY ON OUR PRODUCTS..IF YOU DO NOT AGREE WITH DVAHS TERMS AND CONDITIONS PLEASE DO NOT PURCHASE FROM DVAHS. We reserve the right to do business with you.
CUSTOMER SERVICES
TABLE OF CONTENTS
CONTACT US
TERMS OF USE
ABOUT THE PRODUCTS
ORDERING/PAYMENT OPTIONS
SHIPPING
RETURNS AND EXCHANGES
PRIVACY & SECURITY
_________________________________________________________________________________________________________________________________________________________
CONTACT US
DVAH'S strives to offer a superior customer experience and we welcome your
feedback.
Please feel free to email us at CUSTOMERSERVICES@DVAHS.COM
TERMS OF USE
TERMS OF USE
Welcome to the Dvah's Web Site ("Site"). Please review the following basic terms
that govern your use of and purchase of products from our Site. Please note that
your use of our Site constitutes your agreement to follow and be bound by those
terms (the "Agreement").
GENERAL
We may from time to time change the terms that govern your use of our Site. Your
use of our Site following any such change constitutes your agreement to follow
and be bound by the terms as changed. We may change, move or delete portions of,
or may add to, our Site from time to time.
USE RESTRICTIONS
You understand and accept that all information, data, text, software, music,
sound, photographs, graphics, audio, video, message or other material appearing
on this Site (collectively, "Content") are owned by DVAH'S or its licensors. You
are expressly prohibited from using any Content without the express written
consent of DVAH'S or its licensors. Except as otherwise stated herein, none of
the material may be reproduced, distributed, republished, downloaded, displayed,
posted, transmitted, or copied in any form or by any means, without the prior
written permission of DVAH'S, and/or the appropriate licensor. Permission is
hereby granted to display, copy, distribute, and download the materials on this
Site solely for personal, non-commercial use provided that you make no
modifications to the materials and that all copyright and other proprietary
notices contained in the materials are retained. You may not, without DVAH's
express written permission, "mirror" any material contained on this Site or any
other server. Any permission granted herein terminates automatically without
further notice if you breach any of the above terms. Upon such termination, you
agree to immediately destroy any downloaded and/or printed materials. Any
unauthorized use of any material contained on this Site may violate domestic
and/or international copyright laws, the laws of privacy and publicity, and
communications regulations and statutes
TRADEMARKS
"DVAH'S" is a trademark, service mark, and/or trade name of DVAH'S. The name,
logos the stylized D-VAH'S,DVAH'S,DVAHS and all of Dvah's other marks
whether registered or unregistered are trademarks services of Dvah's in the
United States and other countries. All of DVAH'S trade marks and trade dress may
not be used in connection with any product or service that is not Dvah's in any
manner that is likely to cause confusion among customers, or in any manner that
disparages or discredits Dvah's and all its trademarks/trade dress. All
other trademarks, service marks, and trade names contained in the Site are the
properties of the respective owners. DVAH'S disclaims any proprietary interest
in trademarks, service marks and trade names other than its own. No use of these
marks may be made without the prior written authorization of DVAH'S, except as
necessary to accurately identify the products or services of DVAH'S.
USER COMMENTS, FEEDBACK, POSTCARDS, AND OTHER SUBMISSIONS
interests and shall not be limited in any way in its use, commercial or
otherwise, of any Comments. DVAH'S is and shall be under no obligation (1) to
maintain any Comments in confidence; (2) to pay to user any compensation for any
Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right
of any third party, including copyright, trademark, privacy or other personal or
proprietary right (s). You further agree that no Comments submitted by you to
the Site will be or contain libelous or otherwise unlawful, abusive or obscene
material. You are and shall remain solely responsible for the content of any
Comments you make.
You agree that DVAH'S may use and/or disclose information about your
demographics and use of the Site in any manner that does not reveal your
identity. By participating in Site sweepstakes, contests, promotions, and/or
requesting promotional information or product updates, you agree that DVAH'S may
use your information for marketing and promotional purposes.
DVAH'S COMMUNICATIONS TO YOU
You agree that DVAH'S may send electronic mail to you for the purpose of
advising you of changes or additions to this Site, about any of DVAH'S products
or services, or for such other purpose (s) as DVAH'S deems appropriate.
CONTENTS/PROMOTIONS
Any contests or promotions described or posted on this Site shall be governed by
the rules regulating such event.
LINKS TO OTHER WEB SITES AND SERVICES
To the extent that this Site contains links to outside services and resources,
the availability and content of which DVAH'S does not control, any concerns
regarding any such service or resource, or any link thereto, should be directed
to the particular outside service or resource.
DISCLAIMER
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT
YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY
FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY
EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT DVAH'S SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
INACCURACY DISCLAIMER
From time to time there may be information on
WWW.DVAHS.COM that contains typographical
errors, inaccuracies, or omissions that may relate to product descriptions,
pricing, and availability. We reserve the right to correct any errors,
inaccuracies or omissions and to change or update information at any time
without prior notice (including after you have submitted your order). If you are
not completely satisfied with your
WWW.DVAHS.COM purchase. Please see our
Return Policy for details.
INDEMNIFICATION
You agree to defend, indemnify and hold DVAH'S harmless from and against any and
all claims, damages, costs and expenses, including attorneys' fees, arising from
or related to your use of the Site.
TERMINATION
This Agreement is effective unless and until terminated by either you or DVAH'S.
You may terminate this Agreement at any time. DVAH'S also may terminate this
Agreement at any time and may do so immediately without notice, and accordingly,
deny you access to the Site, if in DVAH'S sole discretion you fail to comply
with any term or provision of this Agreement. Upon any termination of this
Agreement by either you or DVAH'S, you must promptly destroy all materials,
downloaded or otherwise, obtained from this Site, as well as all copies of such
materials, whether made under the terms of this Agreement or otherwise.
IMPORTANT NOTICES TO WEBMASTERS
Regarding the use of trademarked names in meta tags and/or hidden text, we have
a no-tolerance policy. The use of trademarked names in meta tag keywords is
trademark infringement, and the use of trademarked terms in page text, meta
tags, and/or hidden text for purposes of gaining higher rankings from search
engines is unfair competition. Linking to any Dvahs web page is prohibited
absent express written permission from Dvahs. Framing the Dvahs Website with
links, advertisements and/or other information not originating from the Dvahs
website is expressly prohibited.
ABOUT THE PRODUCTS
Product Information:
All Dvah's products are available online and cut to order. The prices displayed
at the Site are quoted in U.S. Dollars and valid and effective only in the
United States.
Each item is considered to be a unique, handmade product. Therefore color and
texture of the materials used may differ from one another. Color displayed on
screen is merely representational and may differ slightly from the actual
product.
Dvahs
does not warrant against normal wear and tear, or damage due to accident or
misuse.
Back orders/ Out of Stock Items:
Occasionally, high demand causes us to run out of certain items. If we do not
have an item that you've ordered in stock, we will alert you in your Shipping
Notification Email. Charges for out-of-stock items will be credited back
to your credit card. Unfortunately, we are unable to accept back-orders at this
time on clothing. We do try our best to carry the product again.
Occasionally, we re-stock it. Once it is re-stocked we will let you know
it is in stock.
Colors:
We have made every effort to display, as accurately as possible, the colors of
our products in our Site. However, since the actual color you see will depend on
your monitor, we cannot guarantee that your monitor's display of any color
will be accurate.
Size Chart:
coming soon.
Dvahs lace front wigs & premium wigs are standard size which fits the majority of people.
Read full description-Dvahs has very detailed descriptions of all our products
as well as multiple images of the product taken from different angles. Take the
time to read the full description and view all product images to insure
that you know exactly what your are ordering. If you have any questions or need
assistance in making a selection, please do not hesitate to contact us at
customerservices@dvahs.com
ORDERING &
ORDERING/PAYMENT OPTIONS:
YOU MAY MAIL ORDER, PHONE FAX ORDER,
MAIL OPTIONS:
You may mail in your payment with a U.S.P.S MONEY ORDER ONLY.. NO EXCEPTIONS..
mail payment to: DVAHS
P.O. BOX 482
ABERDEEN, MARYLAND 21001
Please make sure you have the correct items listed on your order form. We will not be responsible for incorrect orders or items you listed wrong. PLEASE BE ADVISED, YOU WILL RECEIVE YOUR PURCHASE(S) ONCE YOUR MONEY ORDER CLEARS THE BANK. If you do not send in the correct payment, your order will be denied and your payment returned less any postal fees it cost us to return your money. All monies will be returned Priority Mail with signature confirmation less any fees. No exceptions..
PLEASE SIGN FOR YOUR PACKAGE. WE WILL NOT BE RESPONSIBLE FOR YOU NOT SIGNING FOR YOUR PACKAGE NOR WILL WE BE RESPONSIBLE FOR RETURNED PRODUCTS.
All
orders are too be paid in full before shipment.
Sales tax applies to all orders that are delivered in the state of Maryland or
if the buyer is a resident of Maryland
The actual sales taxes is not calculated in your order. Maryland sales taxes as of
January 2008 is 0.06%
PHONE/FAX ORDER :
You may PHONE FAX in your order with your credit card Info. PLEASE EMAIL US AT CUSTOMERSERVICES@DVAHS.COM BEFORE YOU FAX. DO NOT SEND US ANY PURCHASE ORDER FORM BY EMAIL WITH CREDIT CARD INFO. YOUR ORDER WILL BE DENIED.. WE DO NOT REQUEST CARD INFO BY EMAIL. WE WILL NOT BE RESPONSIBLE IF YOU SEND CREDIT CARD INFO BY EMAIL. Please make sure you have the correct items listed on your order form. We will not be responsible for incorrect orders or items you listed wrong. Please be advised all information you provide must match or else your order will be denied. THIS IS TO KEEP ALL OUR CUSTOMERS SAFE FROM FRAUD. DVAHS WILL SHIP ONLY TO THE ADDRESS THAT MATCH THE CREDIT CARD. ALL INFORMATION WILL BE CHECKED BEFORE YOUR ORDER IS PROCESSED. PLEASE BE ADVISED IT MAY TAKE A DAY OR TWO, DUE TO VERIFICATION. ALL ITEMS WILL BE SHIPPED U.S.P.S PRIORITY MAIL WITH SIGNATURE CONFIRMATION. PLEASE SIGN FOR YOUR PACKAGE. ONCE WE SHIP YOUR PACKAGE WE WILL NOT BE RESPONSIBLE FOR ANY MAIL MISHAPS. WE WILL NOT BE RESPONSIBLE FOR YOU NOT SIGNING/PICKING UP YOUR PACKAGE NOR WILL WE BE RESPONSIBLE FOR RETURNED PRODUCTS. NO EXCEPTIONS
International Order:
Call for international orders---Customers will be responsible for their own country import/custom duty taxes.
U.S.A. MILITARY ORDERS
U.S.A MILITARY ORDERS WILL BE PROCESSED THE SAME. YES, WE DO SHIP YOUR PRODUCT TO IRAQ, AFGAN, ETC.
WAR MILITARY
PLEASE BE ADVISED YOUR ORDERS MAY BE CHECKED BY MILITARY SECURITY BEFORE, YOU
GET IT.
When will my credit card be charged:
Your card will be charged as soon as all verification is approved.
What if my credit card is denied:
We
will CONTAT YOU immediately if there is a problem with
processing your credit card.
You'll have the opportunity to fill out a new form/enter a new card number if this happens.
|
We do not except payment with PayPal due to they're not a bank.
Which leaves you unprotected by Federal Banking Regulations when you use
PayPal.
Since PayPal is NOT a bank, they do not need to follow federal banking
regulations.
These regulations are designed to help the "Average Joe" avoid issues
like having their bank account frozen for weeks or months with no
explanation. |
IMPORTANT NOTE:
Dvahs has zero tolerance for Credit/Debit Card Fraud.
Any purchases made with a Stolen Credit card will be reported to the police. The
IP address from the computer/Fax Number used to make fraudulent purchase
is recorded and is used to locate perpetrator(s).
SHIPPING
We ship to all 50 states addresses.
Shipping Rates:
Standard Delivery:
ALL PACKAGES ARE MAILED USING U.S.P.S. Priority ONLY.
Orders usually arrives within 3 business days (for in-stock items).
Longer for custom items. (2-3weeks).
Shipping to a Different Address:
We do not/ will not ship to a different address than that of your credit card billing address or money order. NO EXCEPTIONS..
Tracking Package:
For United States domestic orders, please check your email for your shipping
carrier and tracking number to find the location of your package.
Please allow up to 72 hours after you have received your email with your
tracking number for the shipment to be processed.
RETURNS & EXCHANGES
Purchases & Refunds/Chargeback's/Returns/Exchanges/ Policy:
Due to health and sanitary standards we do not refund, do not except returns/chargeback's and we do not exchange any hair, wigs, clothes, etc. All Sales are final.. NO EXCEPTIONS
Since it is preferred and requested by our customers that they do not receive someone else's returned item(s), this policy is necessary to insure the best quality of your purchase(s).
This policy guarantees that every customer purchase(s) will not have been worn, touched/finger combed or tried on prior to you receiving them. Due to the fact that we sell only new
high end couture products, these conditions are strictly enforced. You the customer fully understand by purchasing you will not receive a refund/no exchanges/no charge backs. ALL SALES FINAL.. NO EXCEPTIONS
At DVAH'S, we offer only the best and the highest quality goods. To that end, we do high quality control checks before an item leaves our atelier/studio to ensure that customers
receive a high quality non defective product(s).
All orders are inspected and packed by hand.
All customer order invoices are checked to make sure you'll receive the right
merchandise that you ordered before being packaged.
All merchandise is checked and inspected for damages before being shipped out.
All packages/boxes are inspected after they are packaged/boxed for
shipment.
No order invoices, items or packages leave Dvah's without our 100% inspection
for your satisfaction.
Dvahs lace front wigs & premium wigs are Standard size which fits the majority
of people.
Read full description- Dvahs has very detailed descriptions of all our products
as well as multiple images of the product taken from different angles. Take the
time to read the full description and view all product images to insure that you
know exactly what you are ordering.
PRIVACY & SECURITY
Privacy Policy:
Dvah's is committed to respecting the privacy rights of online visitors to our
Site. Dvah's also recognizes the importance of protecting information collected
about you. While visiting the Dvah's site, we may ask you to register and/or
provide information that personally identifies you, including but not limited to
any name, address, telephone number, email address, birth date, credit card or
payment information that you may disclose to Dvah's for purposes of interacting
with our site, including, for example, when you ask for information, enter a
contest, order our products, or download material ("Personal Information"). If
you choose to provide Dvah's with your Personal Information, it will permit us
to make your use of our site and services more enjoyable. Dvah's uses personal
information for ordering purposes only. Dvah's do not sell or trade
customer's personal information to third parties. However, Dvah's reserves the
right to make exceptions, such as when we believe that an emergency, illegal
activity or some other reasonable basis exists for notifying or providing such
information to the appropriate authorities.
Security Policy:
Shopping on WWW.DVAHS.COM is safe because we use highly advanced technology to ensure that your
information remains secure. We protect your online order and personal
information BY CURRENTLY NOT USING ANY ONLINE PAYMENT FORM. WE CURRENTLY
RELY ON THE OLD MAIL MAN METHOD, GOING POSTAL AND YOU CAN NEVER GO WRONG IN OUR
BOOK.
Help for preventing Fraud
&
Phishing/Malicious Software
You could help us fight fraudulent email requests that make reference to Dvah's
by forwarding them (without altering the subject line) to us at
Customerservices@Dvahs.com.
To learn more about Phishing go to http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.shtm
To learn more about malicious software go to
Please note, the information we are providing and the links to the
Federal Trade Commission are furnished only for your convenience
Customer Services Terms of Use
©1995-2012 DVAHS® all rights reserved